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1. Introduction
Mustang Freight Solutions LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and SMS communications.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, company name, and other identifiers when you sign up for our services.
- Transactional Information: Details related to services provided, including dispatch records, freight delivery history, and invoices.
- Communication Data: SMS messages, emails, and other interactions with our customer service team.
- Technical Information: IP address, device information, and browsing history when you visit our website.
3. How We Use Your Information
We use your information to:
- Provide and manage our freight, dispatch, and maintenance services.
- Communicate with you via SMS, email, or phone regarding service updates, promotions, and customer support.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory obligations.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third parties who assist with payment processing, logistics, and customer support.
- Legal Authorities: When required by law, court orders, or regulatory agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. SMS Terms & Conditions
By opting into SMS communications from Mustang Freight Solutions LLC, you agree to receive text messages regarding our services, including but not limited to:
- Dispatch notifications
- Delivery updates
- Appointment confirmations
- Promotional offers
- Account-related information
Opt-In & Consent. By providing your mobile number, you consent to receive automated and/or manual text messages from us. Message frequency may vary based on service usage.
Message & Data Rates. Standard message and data rates may apply depending on your mobile carrier. Mustang Freight Solutions LLC is not responsible for any charges you may incur.
Opt-Out & Unsubscribe. You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages, except for transactional messages required to complete ongoing services.
Help & Support. For assistance, reply HELP to any SMS message or contact us at info@ship-mustang.com.
6. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails and SMS communications.
- Request a copy of your data by contacting us.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our SMS Terms & Conditions, please contact us at:
Effective Date: January 1, 2025
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